BenQ warrants the product you have purchased from BenQ or BenQ distributor, reseller, or vendor (Authorized partners) to be free from manufacturing defects in material and workmanship under normal use.
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You are advised to consult your local BenQ Office for a full determination of your rights.ġ.
You may also have other warranties and services that vary from country to country. In such country, the exclusions or limitations of this generic warranty may not apply to you. Some BenQ national subsidiary may provide longer warranty period and/or services such as on-site pickup or on-site repair. *All prices, products, terms & conditions are subject to change without notice. BenQ Authorised Service Providers Click here>) 0124-4501466įor any requirement of firmware upgradation in Video Projectors and Gaming / CAD-CAM Monitors the support will be carry-in only i.e the user should carry the products to the nearest service center. Demo and installation of the Products are not a part of standard warranty support hence no calls will be registered for such requirement. For such requests BenQ extends telephonic support through our technical Help desk i.e. BenQ will provide onsite support only for breakdown calls during the usage of the products.Ħ. Preventive Maintenance is not a part of standard warranty support hence consumer should take care of Preventive Maintenance by their own because its requirement is depends on the site condition and environment where the Product is installed and operated. End users are required to pay for the extra transportation charge at prevailing price on request of service for non working hours.ĥ. On-site pick up service must be scheduled within office hours. On-site Pick up Service: This is available with respect to the product covered by BenQ's On-site Pick up Warranty only and located within local area. Carry-in Warranty: End Users are requested to send their products to service center to avail warranty service support.Ĥ. If the sent in unit is NDF (No Defect Found), BenQ reserve the right to return the original unit to End User.ģ. For any BenQ's product fails within 7 days from purchase date with the proof of original receipt or invoice, BenQ will provide 1 to 1 Replacement to end users based on the product's warranty policy after product been verified by contacting BenQ Authorised Service Providers Click here>). product must be in full packaging & without any physical damage on the product. Customer can call on BenQ toll free number 18 or send the product details and customer contact details on to log the complaint.Ģ.
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